Condition of use

TERMS&CONDITIONS

 


GENERAL

You confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. You agree that if you are unsure of the meaning of any part of the Conditions of Use of Sale, you will not hesitate to contact us for clarification prior to making a purchase.

These Conditions of Use of Sale fully govern the sale of goods and services purchased on this Site. No extrinsic evidence, whether oral or written, will be incorporated.

ACCEPTANCE

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

PAYMENT AND PRICE

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mis-priced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit/debit card charged. In the event that we are unable to provide the services, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the products.

VALIDITY  

The items displayed on the site are available until depletion of stocks. In the event of debit or payment of an order for an item which is unavailable, the Site shall offer the Customer a credit note or refund within 15 days. The Site shall send an e-mail to any Customer who has placed an order for an item which is unavailable.

PRESENTATION OF PRODUCTS 

All products for sale are described and presented as accurately as possible. However, the Site cannot be held responsible for any errors or omissions which may occur in this presentation. The pictures supporting the product information are non-contractual.

Order and Secure payment.

PAYMENT 

The customer validates their order as noted above. This validation means you accept the present Terms and Conditions. The customer interested by an article visible on the site the Site follows this process to place his order. After having clicked on the icon « Add to card» and after having checked the characteristics of their order (color, amount, size, price, etc…), the customer validates the choice of one or more selected products by a click. For his first order, the customer has a form to be filled in containing the following information : title, first name, surname, complete delivery address, email, date of birth, and phone number. The customer creates his/ her password at this time. After having validated their payment method, the customer validates definitively and irreversibly his/her order with the following consequences.

Payment default:

The Site reserves itself the right to refuse to carry out a delivery or to honor an order placed by a consumer that has not totally or partially paid a preceding order or with whom a payment dispute is being handled.

MONEY BACK GUARANTEE

All items purchased at the Site may be exchanged, free of charge, for another size or a refund. The cooling off period, during which the customer can exchange the product or utilize their right of withdrawal, is 7 days from the date the item(s) are received. Items have to be sending back at your own cost。

DELIVERY

This Site is only for delivery of products to customers within Kenya. We make every effort to deliver goods within the estimated timescales set out on our Site; however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within the estimated timescales where they did not occur due to our fault or negligence.

You agree not to hold the website liable for any delay or failure to deliver products or otherwise perform any obligation as specified in these Conditions of Use of Sale if the same is wholly or partly caused whether directly or indirectly by circumstances beyond our reasonable control.

DATA PROTECTION 

Any personal information collected in relation to the use of this website will be held and used in accordant with our Privacy Policy, which is available on our Site.

The Site, in the interest of the service, reserves the right to collect personal data about site users, in particular using "Cookies". The Site also reserves the right to use data collected on the site for commercial purposes. Any user or customer of the site may, at any time, contest with the commercial use of his/her data and also has rights to access, rectify and delete their personal data. 



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