FAQ
1. What types of accessories do you offer?
We offer a wide range of winter accessories, including scarves, gloves, hats, earmuffs, and socks. All of our products are designed to keep you warm and stylish during the colder months.
2. How can I place an order?
Simply browse our collection, add the items you’d like to purchase to your cart, and proceed to checkout. You’ll be asked to provide your shipping and payment details to complete your order.
3. Do you offer free shipping?
We offer free standard shipping on orders over ＄25 within the counrty and regions we mention. For orders below this amount, a small shipping fee will apply. Expedited shipping options are available at checkout.
4. Can I return or exchange an item?
Yes! We accept returns and exchanges within 7 days of delivery. Items must be unused, in original condition, and in their original packaging. Please visit our Returns & Exchanges page for more details.
5. How do I know what size to choose?
Check out our Size Guide for measurements and tips on choosing the right size. If you have any questions, feel free to contact us for assistance.
6. What payment methods do you accept?
We accept credit/debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.
7. Do you ship internationally?
Yes, we ship internationally to select countries. Shipping fees and delivery times will vary based on your location.
8. How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.
9. How can I contact customer support?
If you have any questions or need assistance, you can reach us via email at support@ladstampvibe.com or use the live chat feature on our website.